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Parcel Control Tower is now live for regional carriers

Made for movement

Every parcelpromise,delivered.

Parcel helps commerce, retail, and carrier teams coordinate delivery decisions across demand, inventory, routes, and service recovery without switching between disconnected tools.

Live promise map98.7%
H1L2D7
At-risk parcels184

Auto-recovery suggested for 71 stops before 5:30 PM.

Next best laneMetro East + LockerSave 22 minutes per route

Parcel, scaled and always on time

Granular control and network reach in one delivery system.

Promise precisely.

Quote every delivery window from live capacity, inventory, and route pressure.

Route continuously.

Rebalance parcels across hubs, fleets, and partners before delays compound.

Resolve faster.

Surface exceptions with owner, impact, customer context, and next best action.

Unify the stack.

Connect storefronts, WMS, carriers, lockers, drivers, and support in one flow.

When Parcel delivers, promises hold

Teams move faster when every handoff is visible.

4.6xfaster exception triage
31%lower last-mile cost
99.8%scan event accuracy
12M+parcels coordinated monthly

Meet Parcel IQ

Intelligence that delivers before the delay does.

Parcel IQ reads milestone gaps, route density, weather pressure, carrier history, and recipient behavior to recommend the next action while the team can still protect the experience.

Explore IQ

Engineered for delivery performance

One lifecycle from checkout promise to doorstep proof.

Plan

Shape capacity and delivery promises before orders become bottlenecks.

Orchestrate

Assign every parcel to the strongest lane, partner, or microfleet.

Track

Monitor live milestones across hubs, couriers, lockers, and recipients.

Resolve

Trigger service recovery while there is still time to save the promise.

Read about the latest in delivery operations

View all
01

Peak season playbooks for same-day parcel networks

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02

How dynamic promise windows reduce support volume

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03

Carrier scorecards that local teams actually trust

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04

Turning failed delivery signals into recovery workflows

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No more delivery guesswork. Just one system that works.

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